How to Accelerate Communication With Stakeholders
Increase Communication with Stakeholders
In a fast-paced and ever-changing world it is essential to communicate with stakeholders quickly and effectively. Whether it is announcing new project milestones, sharing updates on progress, or asking for their input and feedback communicating with stakeholders at the right time, via the appropriate channels can help to minimize confusion, boost engagement, and speed up the resolution of issues.
This begins by identifying your stakeholder and understanding their individual needs and desires. You can do this by conducting surveys as well as attending stakeholder gatherings, listening in on conference calls, or observing conversations on social networks. This will help you to determine the frequency at which to reach out to every stakeholder group, the type of information they require and in what format they prefer to receive it in.
Once these goals are established, it is vital to devise a communication strategy for those involved that addresses them. The stakeholder matrix is an excellent tool for this. It will allow you to rank stakeholders based on their interest and level of influence, and allow you to record what kind of communications they require. This could include a series of copy and design reviews daily weekly, monthly or daily status reports, group video calls, or even more.
Certain stakeholders might also prefer certain types or communications, such as face-to-face meetings, emails, and online meetings. Understanding the kind of communication each stakeholder prefers will help you to ensure that they receive relevant information that they can easily absorb.